Terms and Conditions

  • This website is managed and operated by Dipsy Personal Care & Cosmetics LLP. Throughout this website, references to “we”, “us”, and “our” denote Dipsy Personal Care & Cosmetics LLP. By using this website, including all informational content, tools, and services made available herein, you, as the user, accept and agree to be bound by all terms, conditions, policies, and notices stated in this document.
  • Your engagement with our site, whether through browsing or purchasing products, constitutes acceptance of our Service and binds you to these Terms and Conditions (“Terms of Service”, “Terms”). These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content, without limitation.
  • It is important that you read these Terms of Service carefully before accessing or using any part of the website. Accessing or using any section of the site implies your agreement to these Terms. If you do not accept all the terms and conditions outlined, you must not access the site or use the services. In the event that these Terms are presented as an offer, your acceptance is strictly limited to these Terms of Service.
  • Any new features or tools that are added to the current store will also be subject to these Terms of Service. The most current version of these Terms is available for review on this page at any time. We reserve the right to update, modify, or replace any part of these Terms by posting revised content to our website. It is your responsibility to review this page periodically for updates. Continued use or access to the website after changes have been posted constitutes acceptance of those changes.
  • When accessing or using the Dipsy website, you must adhere to these Terms and Conditions, as well as any special warnings or instructions provided on the site. You are expected to act in accordance with the laws and customs of India and in good faith at all times. You may not alter the website or any content or services it provides, nor impair its integrity or operation. If you default, whether negligently or wilfully, on any obligations set forth in these Terms, you shall be liable for any losses or damages caused to Dipsy, its affiliates, partners, or licensors.
  • By accepting these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have reached the age of majority and have provided consent for any minor dependents to use this site.
  • You must not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction (including, but not limited to, copyright laws) while using the Service.
  • The transmission of worms, viruses, or any code of a destructive nature is strictly prohibited.
  • Any breach or violation of these Terms will result in the immediate termination of your Services.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You acknowledge that your submitted content (excluding credit card information) may be transferred unencrypted over various networks and may be adapted to meet technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, its use, or access, or any contact on the website through which the Service is provided, without our express written permission.
  • Headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
  • You agree to defend, indemnify, and hold us harmless against any loss, damage, cost, or reasonable attorneys’ fees resulting from any third-party claim, action, or demand arising from your use of Dipsy or breach of these Terms. You also agree to indemnify us for any loss, damages, or costs arising from your use of software robots, spiders, crawlers, or similar data-gathering and extraction tools, or any other action that imposes an unreasonable burden on our infrastructure.
  • Certain products or services are available exclusively online through the website. These may be offered in limited quantities and are subject to return or exchange only as per our Return Policy.
  • We have endeavoured to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s depiction of any colour will be precise.
  • We reserve the right, but are not obligated, to restrict sales of our products or Services to any person, region, or jurisdiction, and may do so on a case-by-case basis. We also reserve the right to limit the quantities of any products or services offered. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We may discontinue any product at any time, and any offer for any product or service on this site is void where prohibited.
  • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
  • Prices for our products may change without notice. We reserve the right at any time to modify or discontinue the Service (or any portion or content thereof) without notice.
  • We are not liable to you or any third party for any modifications, price changes, suspension, or discontinuation of the Service.
    We reserve the right to refuse any order placed with us and may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed by or under the same customer account, credit card, and/or billing or shipping address. If an order is changed, we may notify you using the email, billing address, or phone number provided at the time of order. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
  • You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store, and to promptly update your account details, including email addresses and credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary.
    For further information, please review our Returns Policy.
  • Certain content, products, and services accessed via our Service may include materials from third parties.
  • You acknowledge and agree that we provide access to such third-party tools on an “as is” and “as available” basis, without any warranties, representations, or conditions, and without endorsement. We accept no liability for any issues arising from or relating to your use of optional third-party tools.
  • Your use of any optional third-party tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
  • We may, in the future, offer new services and/or features through the website, including new tools and resources. These new features and/or services will also be subject to these Terms of Service.
  • Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for evaluating the content or accuracy of, and do not warrant or accept any liability or responsibility for, any third-party materials, websites, or other products, services, or content provided by third parties.
  • We are not liable for any harm or damages related to your purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the policies and practices of third parties carefully before engaging in any transaction. All complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
  • If, at our request, you submit certain specific submissions (such as contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials (“comments”) by any means—including online, email, or postal mail—you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments you forward to us in any medium. We do not have any obligation to (1) maintain comments in confidence; (2) pay any compensation for comments; or (3) respond to any comments.
  • We may, but are not obligated to, monitor, edit, or remove content that is unlawful, offensive, threatening, libellous, defamatory, obscene, objectionable, or violates any party’s intellectual property or these Terms of Service, as determined at our sole discretion.
  • You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Your comments must not contain libellous, unlawful, abusive, or obscene material, nor any computer virus or malware that could affect the operation of the Service or any related website. You may not use a false email address, impersonate another person, or mislead us or third parties about the origin of any comments. You are solely responsible for the comments you make and their accuracy. We do not accept any responsibility or liability for comments posted by you or any third party.
  • We reserve the right (but are not obligated) to refuse to post or remove any User Content and may change, condense, or delete User Content as deemed necessary. Content that violates these Terms or is otherwise objectionable may be removed, and we reserve the right to refuse service without prior notice to any users who violate these Terms or infringe the rights of others.

We respect the intellectual property rights of others. If you believe that copyrighted material has been copied in a way that constitutes copyright infringement, please notify us by sending an email or written notice with the following details: (i) identification of the copyrighted work(s) and proof you are the copyright owner or authorised to act on the owner's behalf; (ii) a description of the infringing material and its location on the website; (iii) your address, telephone number, and email address. Contact: care@dipsy.store

In addition to other prohibitions outlined in these Terms of Service, you are prohibited from using the site or its content for: (a) any unlawful purpose; (b) soliciting others to perform or participate in unlawful acts; (c) violating any international, federal, provincial, or state regulations, laws, or local ordinances; (d) infringing upon our or others’ intellectual property rights; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or malicious code; (h) collecting or tracking personal information of others; (i) spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) any obscene or immoral purpose; or (k) interfering with or circumventing the security features of the Service or related websites. We reserve the right to terminate your use of the Service or any related website for any violation of these prohibited uses.

  • We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
  • We do not warrant that the results obtained from using the Service will be accurate or reliable.
  • We reserve the right to remove the Service for indefinite periods or cancel the Service at any time without notice.
  • Your use of the Service, or inability to use it, is at your sole risk. The Service and all products and services delivered to you through the Service are provided 'as is' and 'as available', except as expressly stated by us, without any representations, warranties, or conditions of any kind, either express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.
  • In no case shall Dipsy Personal Care & Cosmetics LLP, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including lost profits, revenue, savings, data, replacement costs, or similar damages—whether in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or products procured through the Service, or for any other claim related in any way to your use of the Service or any product, including errors or omissions in content, or loss or damage of any kind incurred as a result of using the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of the possibility. Where certain jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless Biome Laboratories Private Limited and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your breach of these Terms or any referenced documents, or your violation of any law or the rights of a third party.

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision will still be enforceable to the fullest extent permitted by law, and the unenforceable portion will be considered severed from these Terms. This determination does not affect the validity and enforceability of the remaining provisions.

  • Obligations and liabilities of the parties incurred prior to termination will survive termination of this agreement for all purposes.
  • These Terms remain effective unless and until terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.
  • If, in our sole judgment, you fail or we suspect you have failed to comply with any term or provision of these Terms, we may terminate this agreement without notice, and you will remain liable for all amounts due up to and including the date of termination; we may also deny you access to our Services (or any part thereof).
  • Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
  • These Terms and any policies or operating rules posted by us on this site or concerning the Service constitute the entire agreement between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals (oral or written), including any prior versions of the Terms.
  • Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

These Terms and any separate agreements whereby we provide you Services are governed by and construed in accordance with the laws of India and the jurisdiction of Jaipur, Rajasthan.

  • The most current version of these Terms is available on this page for review at any time.
  • We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Continued use or access to our website or the Service after changes have been posted constitutes acceptance of those changes.