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Questions about a product, an order, or your routine? We respond within one business day.
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Whether it is a question about which product suits your skin, help with an order, or a subscription change, a real person reads every message.
care@dipsy.store
Email us — replies within one business day
+91 97905 33535
Mon–Sat, 10am–5pm IST
Chennai, India
Our home base
Send a message
Tell us a little about your skin and we will point you to the right ritual.
Before You Write
Quick answers
Most questions are already covered.
Which product should I start with?
If you wear makeup or SPF daily, start with Teja Mandara. If dryness is the concern, start with Malli Malli. Most first-time customers take the Complete Ritual bundle and save Rs. 499.
Where is my order?
Email us your order number and we will track it for you.
How do I pause or cancel a subscription?
Email care@dipsy.store and we will take care of it for you.
Skincare rooted in India's native botanicals. Modern science. No unnecessary steps. Skin that earns trust over time. Dermatologist tested. Gender neutral.
Skincare rooted in India's native botanicals. Modern science. No unnecessary steps. Skin that earns trust over time. Dermatologist tested. Gender neutral.
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Step 01 — Cleanse
Teja Mandara
Step 02 — Moisturize
Malli Malli
Bundle — Save Rs. 499
The Complete Ritual