Delivery for Prepaid Orders

Cash on Delivery Orders

Once you have successfully made your payment, your order will be processed & shipped immediately. For more information, please see our Shipping Policy.

Payment Options

Dipsy Online is set up to take immediate online orders through the following modes of payment:

Domestic and international credit cards, issued by banks and institutions that are part of the Visa and Mastercard Network

Visa Debit cards

From select banks in India. A full list is available at the time of Check Out and prior to making payments for purchases.

Please note that for Visa and Mastercard you will require to submit your 16-digit credit card number, card expiry date and a 3-digit CVV number (on the back of the card), when you make an online transaction using your Credit Card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (Mastercard Secure Code) to complete the transaction. For American Express Cards you will be required to give your 15-digit card number and a 4-digit code.

The Credit Card transaction will appear on your bank statement as a payment to Dipsy personal care & cosmetics LLP

Pricing policy

The product prices listed are current and updated. However, these are subject to change without advance notice. All prices on this web site are processed in Indian Rupees and the prices are inclusive of all taxes. All orders are acknowledged at current pricing. We will bill at the price in effect, at the time of shipping. Our products are liable for GST in India.

All international shipping orders may attract local duties applicable in that country and the customer will have to pay locally, accordingly.

Payment Security

All transactions at Dipsy Online are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with Dipsy Online is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that we follow the best security practices adopted by major online vendor, where all payments are processed in real-time, for your security and immediate peace of mind.

You can tell if your browser is in secure mode at “Checkout”, by looking for the padlock icon at the bottom corner or at the end of the address bar of your browser window.

What is a CVV/CVC?

The Credit Verification Value or CVV or the Credit Validation Code or CVC is an important security feature that further reduces the risk of Internet fraud. This number never appears on sales receipts or billing statements and is only found on the physical card itself. We ask you to enter the CVV/CVC code during your transaction to make sure that the card is, in fact, in your possession. The CVV/CVC is a 3 or 4-digit code embossed or imprinted on the reverse side of your credit card, in the signature area.

Out Of Stock Items

We apologize for the inconvenience this may cause. If your item is out of stock, we will contact you within 2 business days to discuss how you would like the order to be handled. Dipsy Online does not back order, that is, we do not accept orders which we cannot fulfil immediately.

Cancellation Policy

In case of cancellation of the order within the timeline (before the product is shipped from our facility), you will be charged 2.5% as payment gateway charges and the balance will be refunded to the cardholder and credited through the same payment instrument.

Shipping Policy

Domestic: We offer free express shipping above a certain order value. Please allow the following number of days as mentioned in receipt of your order.

Delivery for Prepaid Orders

STANDARD

7 Working Days

Express

2-3 days for all cities.

Additional 2-3 days may be required for remote areas.

Goods will need to be signed for upon delivery. If you are not physically available to sign for the delivery, please suggest an alternative i.e. a family member, colleague, neighbour, etc. Dipsy Online takes no responsibility for goods signed by an alternative person.

Dipsy Online is not responsible for damage after delivery.

All claims for shortages or damages must be reported to customer service on the day of delivery.

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are mentioned at the time of check out and consumers will know about this before making payments.